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With 415 million people living with diabetes worldwide, we often still feel alone and unprepared. With diabetes bags made for organization and a community of people who are just like you, Myabetic will help you feel connected and prepared for every day with diabetes.

Help - Orders


Can I change or cancel my order?

Once orders have been processed, they cannot be canceled or changed. Call us Monday-Friday 7am-3pm Pacific Time at (213) 493-4305 extension 0 to modify your order before processing. We will do our best to accommodate any changes.


I have not received an order confirmation.

A confirmation email is sent after purchase from but are sometimes filtered as spam or junk. Check these folders on your email server. If you are still having trouble finding your confirmation email, feel free to contact us at


How can I track my order?

You will receive an email from with tracking information as soon as your order ships.


Do you offer gift receipts?

We do not offer gift receipts, but pricing information is not included on the shipment packing slip.