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Myabetic was created to transform the diabetes image. After her own diagnosis, founder Kyrra Richards struggled to manage her blood sugar and confidence. She kept her diabetes secret because she was afraid to be associated with a negative stereotype. Kyrra created Myabetic to change this perception. Designed to improve the diabetes lifestyle, our products represent the strength and beauty of our community. Together, we will control our health with style.

Privacy Policy

Myabetic, a Delaware Limited Liability Company

This Web Site located at www.myabetic.com (hereinafter "the Web Site") is published and maintained by Myabetic, LLC, a Delaware Limited Liability Company, with the principal business address of 401 Wilshire Blvd, 12th Fl, Santa Monica, CA 90401 (hereainfter "Myabetic"). This Privacy Policy pertains to your use of the Web Site, you agree to the terms of this Privacy Policy as they may be amended from time to time. As we update and expand our services, this Privacy Statement may change, so check back to this page from time to time. This Privacy Statement is incorporated into, and made a part of, the Terms of Use separately on the Web Site, which governs your use of the Web Site in general. The Web Site shall be interpreted under the laws of the United States of America.

Personal Information

Your privacy is a serious matter to Myabetic. In order to make your visits to the Web Site and use of the services available through the Web Site as worthwhile as possible, Myabetic may ask you for Personal Information, and it may collect certain information from your computer each time you visit the Web Site. "Personal Information" includes, but is not limited to, your name; home and/or business address; e-mail address; telephone, wireless and/or fax number; short message service or text message address or other wireless device address; instant messaging address; credit card and other payment information; demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual. This privacy statement explains, in general, what Personal Information and other information is collected on our Web Site, how the information is used, and with whom we may share such information.

Right to Opt Out

You have the right to "opt-out" of our use of your Personal Information. For example, at the time you are requested to provide Personal Information on the Web Site, you have the opportunity to elect to, or not to receive correspondence from Myabetic. We will not share, sell or trade your Personal Information with other parties. You may also make this request to opt-out by phone at (213)493-4305 or via email at info@myabetic.com. Even if you opt-out of receiving promotional correspondence from us, Myabetic may still contact you in connection with your transactions with us. If you wish to modify or access your Personal Information with us, you may do so by phone at (213)493-4305 or via email at info@myabetic.com. If you do not choose to opt-out, we will keep your Personal Information on file for 48 months.

What Information is Collected on this Web Site?

User-Provided Information.

We collect Personal Information from users of our Web Site, for example, through such users' activities, transactions and completion of online forms on our Web Site. Such information is collected, for example, when users register or subscribe for accounts, electronic newsletters or features on our Web Site, make online purchases, enter sweepstakes and contests, complete surveys, contribute to a chat room, bulletin board, list serve, blog, wiki or other open forum that Myabetic may make available on or through the Web Site, submit a comment or question to us using a "contact us" or similar feature on the Web Site, send us an e-mail, or otherwise submit Personal Information to us via the Web Site. You may be able to send information about our products and services to others through the Web Site by clicking on an "E-mail to Friend" or similar feature. In such a case, you may provide the name and e-mail address of your friend or family member to us. The terms and conditions of this Privacy Policy shall also apply to such information.

How is the Personal Information Used?

Myabetic will use the Personal Information you provide to our Web Site for the following purposes:

  • To initiate and process orders submitted by you.
  • To respond to your requests and to provide you with our product and service offerings. For example, we will process your orders, respond to your requests and inquiries and provide you with the products, services and features offered on or through our Web Site.
  • To help us develop and improve our Web Site, tailor our Web Site to your interests, and maintain our internal record keeping.
  • To match information collected from you through different means or at different times, including both Personal Information and Web Site Usage Information, and use such information along with information obtained from other sources, including third parties.
  • If you opt-in to receive notifications from us, to send you notices about products, services, companies, promotions, contests, or events that we think might interest you. You will only receive a newsletter or promotional e-mail from Myabetic if you agree to sign up for such materials.
  • To analyze user behavior as a measure of interest in, and use of, our Web Site and e-mails, both on an individual basis and in the aggregate.

Does Myabetic Share Personal Information and Web Site Usage Information with Others?

Service Providers

Currently, Myabetic uses Shopify, a third party partner to provide its e-commerce solution, and it may use other third party partners to help operate our Web Site and deliver our products and services. Myabetic may share your information with our third party e-commerce solution partner, our affiliates, service providers and other third parties that provide products or services for or through this Web Site or for our business (such as Web Site or database hosting companies, address list hosting companies, e-mail service provider (currently we use Klaviyo), analytics companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf). Myabetic requires our service providers to maintain the confidentiality of your Personal Information.

Legally Compelled Disclosures

Myabetic may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law in our good faith belief, including but not limited to in response to court orders, subpoenas, and as otherwise required in connection with a judicial or government proceeding or legal process. Myabetic may also disclose user information when it has reason to believe that someone is causing injury to or interference with its rights or property, other users of the Web Site, or anyone else that could be harmed by such activities. Myabetic will cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights, and other rights.

Cookie Policy

Myabetic uses third-party companies to serve ads and track actions when you visit our Web Site. These companies may track the actions you take (not Personal Information) on our Web Site and other Web Sites in order to provide advertisements about goods and services of interest to you. These companies collect data and use cookies for ad personalization and measurement. Currently, we use Google, Facebook and Refersion to provide these advertising and sales solutions. They track your actions on our website but do not collect any Personal Information. Google tracks your cookies for 50 months, Facebook tracks your cookies for 48 months, and Refersion tracks your cookies for 12 months. This data is used to measure advertising and sales effectiveness. Any data recorded is anonymous, and no Personal Information is tied to the measurements. The results are shared with members of the Myabetic team only. In addition, our chat service Zen Chat, tracks number of visits to our website as well as geography. It does not track Personal Information. Myabetic uses this information to better your experience when chatting with our team on our Web Site. You are able to reject cookies if you do not want your actions on our Web Site to be recorded. Please consult your internet browser to determine how to block cookies.

Your Access Rights

You may review the Personal Information that is stored in your user account on this Web Site by calling Myabetic at (213)493-4305 or by emailing us at info@myabetic.com. Myabetic will send you a copy of the Personal Information it has on file in your user account (if any). You may provide Myabetic new or updated information at any time. Myabetic will endeavor to respond to your request to access, update or delete your information as soon as practicable. Before Myabetic is able to provide you with any information, correct any inaccuracies or delete any information, however, Myabetic may ask you to verify your identity and to provide other details to help us to respond to your request.

Security

Protecting your information is a priority for Myabetic, and we will take reasonable steps to protect the security and integrity of all Personal Information provided to Myabetic over the Web Site. For example, we use industry standard Secure Socket Layer (SSL) and encryption technology to protect the security of your financial information when for your sensitive online transactions. However, due to the inherent nature of the Internet as an open global communications vehicle, Myabetic cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Myabetic to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, Myabetic cannot ensure or warrant the security of any information you transmit to it. Any such transmission is done at your own risk. If you contact us by e-mail, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Myabetic shall have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the event that Myabetic believes that the security of your Personal Information in its possession or control may have been compromised, Myabetic will seek to so notify you of such a compromise. If a notification is appropriate, Myabetic will endeavor to do so as promptly as possible and if we have your e-mail address, we will notify you by e-mail. You consent to our use of e-mail as a means of such notification.

Phishing

With identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the Web Site requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as "phishing." If you receive an e-mail or other correspondence that is purportedly from Myabetic, requesting that you provide any sensitive information via e-mail or to a Web Site that does not seem to be affiliated with the Web Site, or that otherwise seems suspicious to you, please do not provide such information, and report such request to Myabetic by contacting us by phone at (213)493-4305 or via email at info@myabetic.com.

Automated Risk and Fraud Scoring

Myabetic uses a third party partner to provide its e-commerce solution, and this partner uses automated decision-making. When processing a transaction, your information will be used in connection with automated decision-making. Our third party partner automatically reviews your Personal Information at the time of the transaction through its risk and fraud screening and blocks those that appear to be fraudulent.

Interest Based Marketing Opt-out

You have the right to opt-out of the use of your data for interest based re-marketing. Visit https://youradchoices.com/ to learn how to do so.

Consent to Processing Within the United States

The Web Site is hosted and operated in the United States and is governed by United States law. By providing Personal Information to this Web Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States.

Third Party "Linked-To" Web Sites

When you are on our Web Site you may have the opportunity to visit, or link to, other sites not operated by Myabetic. These sites may collect Personal Information about you. Myabetic does not control sites that are operated by these entities and is not responsible for the information practices of these sites. This Privacy Policy does not apply to the information practices of any other Web Site.

Changes to this Privacy Policy

Myabetic reserves the right to change or update this Privacy Policy, or any other of its policies or practices, at any time, and any such changes will be implemented by posting such changes or updates to the Privacy Policy on the Web Site. Any changes or updates will be effective immediately upon posting to the Web Site. Myabetic may also elect to notify you of changes or updates to its Privacy Policy by other means, such as by sending you an e-mail.

Data Protection Officer/Contact Us

Please feel free to contact us at (213) 493-4305 or via email at info@myabetic.com if you should have any questions or concerns regarding this Privacy Policy. If you'd like to reach our Data Protection Officer directly, you may contact her: Lauren Ziminsky at lziminsky@myabetic.com.