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With 415 million people living with diabetes worldwide, we often still feel alone and unprepared. With diabetes bags made for organization and a community of people who are just like you, Myabetic will help you feel connected and prepared for every day with diabetes.

Help - Shipping Returns and Exchanges

Shipping, Returns and Exchanges

Where do you ship?

We ship worldwide!


How much will it cost to ship my order?

  • FREE shipping in the United States on orders over $50 (expect delivery in 5-7 business days)
  • $20 Express shipping in the United States only (expect delivery in 3 business days)
  • For orders outside the United States, shipping fee is 20USD (expect delivery in 10-20 business days, 7 business days to Canada).  Import duties may apply and are the responsibility of the customer.

How long should my order take to arrive?

After orders are processed (1-2 days), estimate the following shipping times:

  • United States Orders: 5-7 business days
  • United States Express Shipping option ($20): 3 business days
  • Canada: 7 business days
  • International (excluding Canada): 10-20 business days

Unfortunately, express shipping is not available for international orders.


Can I return or exchange my purchase if I don't like it?

Of course! Our products are meant to improve your life with diabetes, so we want you to love it. Return your unused product within 30 days for a refund. Your refund will be processed within 5 days of receipt of returned product.


FREE EXCHANGES and RETURNS in the United States – Contact us here for a pre-paid packing slip


Express & International shipping fees are non-refundable.

We cannot accept returns of used products.